Working in harmony to keep your website running and at peak performance is how Magento support should be done. Our Magento support is based on open communication, this provides greater transparecny for both you and us and lets you know what’s happening with your Magento support and maintenance.
“isev’s support is really great, they communicate regularly with us, in non-techy speak, and we’re delighted to have our hosting and support with them for several years. Our website is kept up to date both with improvements and the latest security patches, and all communication is met with a timely response giving us peace of mind that our website is in safe hands.“
– Emma MacDonald - Wood By Post
Sometimes problems can arise and we don’t want you to lose any sales! We have a proactive and responsive team to identify issues and fix the cause of problems whether from a Magento system update or website browser update.
Many think that a Magento support package is there as a safety net, to have someone on hand if something goes wrong (which we’d take care of). But an agency should also be looking at your support proactively, and use the time to make improvements to the website.
We encourage collaboration between you and isev, so you can get the changes you want. Is there an improvement to your Magento store you’d like to see? Drop us a message, we’re here to help.
Having maintenance and support for Magento is paramount for keeping your website secure. With new security updates for the CMS and plugins you have installed, not keeping them up to date can lead to security breaches.
We actively keep abreast of the lastest updates and changes to the Magento CMS and your plugins. We ensure that these essential security updates are tested on your store, to make sure they don’t cause any problems, and then applied to your website to keep it as safe as possible.
Fine tune your website
With one of our Magento support packages, amendments, updates or additional development work needed, can be taken care of by our Magento experts, helping you fine tune your website.
Supporting all versions of Magento
It doesn’t matter whether you have community, professional or enterprise edition of Magento, our experts are highly experienced and can fully support and maintain all of these. Yes…even Magento 2!
Building Your Ecommerce Sales
